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Task Assignment

Assigning tasks ensures clear ownership and accountability. This guide covers how to effectively assign tasks to team members in Shorebird OS.

Assigning a Task

During Task Creation

  1. Create a new task
  2. Click the Assignee field
  3. Search for a team member
  4. Click to assign
  5. Complete task creation

On Existing Tasks

  1. Open the task
  2. Click the assignee field (or person icon)
  3. Search and select the assignee
  4. Assignment saves automatically

From Task List

  1. In the task list, click the assignee column
  2. Select the assignee
  3. Saved immediately

Multiple Assignees

Some tasks need more than one person:

Adding Multiple Assignees

  1. Open the task
  2. Click the assignee field
  3. Select first person
  4. Continue selecting additional people
  5. All are added

How It Works

  • All assignees see the task in their list
  • All receive notifications
  • Any assignee can complete the task
  • Activity shows who completed it

Assigning to Yourself

Quickly take ownership:

  1. Open the task
  2. Click Assign to me

Or from the task list:

  1. Click assignee column
  2. Select your name at top of dropdown

Reassigning Tasks

To change who's working on a task:

Single Reassignment

  1. Click the current assignee
  2. Clear or select a new person
  3. The previous assignee is removed
  4. New assignee is notified

Bulk Reassignment

When someone leaves or workload shifts:

  1. Go to task list
  2. Select multiple tasks
  3. Click Bulk ActionsReassign
  4. Select new assignee
  5. Apply

Finding Unassigned Tasks

Filter View

  1. In task list, click Filter
  2. Select AssigneeUnassigned
  3. View all tasks without owners

Quick Filter

Look for the "Unassigned" option in filter bar.


Assignment Notifications

When you assign a task, the assignee receives:

  • In-app notification — Appears in notification center
  • Email notification — If they have email notifications enabled
  • Push notification — If using mobile app

Controlling Notifications

Users can configure notifications:

  1. Go to SettingsNotifications
  2. Toggle task assignment notifications
  3. Choose email, in-app, or both

Viewing Assignments

My Tasks

See all tasks assigned to you:

  1. Click My Tasks in sidebar
  2. View your complete task list
  3. Filter by project, due date, priority

Team Workload

See what everyone is working on:

  1. Go to ProjectsTeam View
  2. See tasks per team member
  3. Identify overloaded/underloaded people

Project Task Board

See assignments within a project:

  1. Open the project
  2. Switch to Board View
  3. Tasks grouped by assignee (or status)

Assignment Rules

Set up automatic assignment:

Project Defaults

Assign new tasks automatically:

  1. Open project settings
  2. Set Default Assignee
  3. New tasks auto-assign to this person

Role-Based Assignment

Assign based on task type:

  1. Go to SettingsAutomation
  2. Create rule: "When task contains 'design', assign to [Designer]"
  3. Save

Load Balancing

Distribute work evenly:

Viewing Capacity

  1. Go to ReportsWorkload
  2. See task count per person
  3. View by time period

Round-Robin Assignment

Automatically rotate assignees:

  1. Enable in project settings
  2. New tasks cycle through team members
  3. Balances workload automatically

Handoffs and Transitions

When work passes between people:

Clean Handoffs

  1. Document task status in comments
  2. Clear the current assignee
  3. Assign to next person
  4. They receive full context

Using Stages

Set up task stages:

  • Design → Development → QA
  • Each stage has a default assignee
  • Moving stages triggers reassignment

Best Practices

Assign Thoughtfully

  • Consider workload before assigning
  • Match skills to task requirements
  • Don't assign to unavailable people

One Owner

  • Tasks work best with a single owner
  • Even with multiple assignees, identify primary
  • Reduces confusion about responsibility

Clear Expectations

  • Include due date with assignment
  • Provide necessary context
  • Be available for questions

Follow Up

  • Check on assigned tasks periodically
  • Offer help if blocked
  • Celebrate completions

Troubleshooting

Can't find team member

Person not receiving notifications

  • Check their notification settings
  • Verify their email is correct
  • Check spam folder

Wrong person assigned

  • Click assignee and change
  • Use bulk actions for multiple tasks